Questions about the support service

What is the response time for my ticket?
Our support service processes tickets within 24 hours from the moment they are received. Please be patient and wait for an answer on your ticket.
Fri, 5 Apr, 2019 at 5:07 PM
Why I did not receive a response after 24 hours?
All appeals are processed in the order of priority and priority. The work of support service managers is influenced by a lot of factors, such as the workloa...
Fri, 5 Apr, 2019 at 5:18 PM
In what cases can I not get a response from the support service?
Our managers usually process all tickets within 24 hours. Pay attention in what cases you may not get an answer: By creating a ticket you entered an incor...
Fri, 5 Apr, 2019 at 6:37 PM