Служба поддержки Game Delivery
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
How to login to the site?
What is login required for?
I forgot my account password. What to do?
Questions about the support service
What is the response time for my ticket?
Why I did not receive a response after 24 hours?
In what cases can I not get a response from the support service?
Why is the deposit amount more than the cost of the goods?
Can I return the funds?
I can not pay for the goods using a mobile operator. What is the reason?
Want to earn
I have a resource with which I would like to earn. How can I do it?
I want to work with you. Do you need assistants?
I am a supplier of keys and I want to cooperate with you
Questions about cases
I paid for the goods, but I did not receive a letter with the order. What to do?
There is no order in my inventory. What to do?
The received game is cheaper than the cost of the case
I received another game. What to do?
I did not like the game. Can I return the key or exchange it for another one?
I can not open the case, because of notification "Error opening the case. Try again later"
I cannot withdraw the item to my Steam account. Why?
How long are items stored in inventory?
My trade banned. How to withdraw item?
Why is the items price in cases different from their price on Steam market?
Key activation questions
I got a promotional code for the game, where to activate it?
How to activate the received key?
My PC does not support the received game. What to do?
I cannot activate the key. What to do?
I did not like the product, can I exchange it?
How to order the parcel?
How much does the delivery cost?
Where can you deliver the goods?
Where can I check the order status?
See all 7 articles
Help Desk Software