Our managers usually process all tickets within 24 hours. Pay attention in what cases you may not get an answer:

  • By creating a ticket you entered an incorrect email address and the response in this case could not be delivered (in this case, check the correctness of the writing of email)
  • You have created several similar tickets at once (in this case, you can receive answer on one of such tickets)
  • In your request you used obscene language or insults to the support service or service administration
  • Your request is not related to work or subject of the site
  • Your message contains spam flood